Privacy Policy

When you contact us, request a quote, or book a cleanup, we collect your name, phone number, email address, and the property address where the work will take place. We also collect any details you share about the home, the contents, and the access instructions our team needs.

Like most websites, we automatically collect basic technical information when you visit our site. That includes your IP address, browser type, device type, the pages you view, and the time of your visit. This information helps us keep the site running smoothly and understand which pages are useful to visitors.

We use your contact details to respond to your call or message, schedule your cleanup, send service updates, and follow up after the job is complete. If you ask us for a quote, we use the property details you provide to give you an accurate price.

We use technical and usage information to improve our website, fix problems, and make it easier for people in Summerville to find our services. We do not sell your personal information to anyone.

Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small text files stored on your device. They do not give us access to your personal files or passwords.

You can set your browser to refuse cookies or alert you when a cookie is being placed. If you disable cookies, some parts of our site may not work as well, but you can still call us at (980) 829-0670 to get help.

We use trusted third-party tools, such as website analytics services, to measure traffic and see how visitors use our site. These tools may collect information like your IP address, browser type, and pages visited. They help us understand what is working and where we can improve.

We may also use scheduling, messaging, or customer management tools to coordinate your service. These providers only receive the information needed to perform their function, and they are expected to protect it.

We share your information only when it is necessary to run our business or when the law requires it. For example, we may share your name, phone number, and service address with a team member or trusted partner who helps us complete your cleanup.

We may disclose information if we are required to do so by law, to respond to a legal request, or to protect the safety and rights of our team, our customers, or the public. We never sell your personal information.

We keep your personal information only as long as we need it to provide services, meet legal and accounting requirements, and resolve any issues that come up after a job. When that time is over, we securely delete or destroy the information.

If you would like us to delete your information sooner, contact us using the details at the bottom of this page and we will review your request.

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. These steps include secure storage, limited access for team members who need the information to do their jobs, and safe disposal of records when they are no longer needed.

No method of sending or storing information is completely secure, but we work hard to keep your details safe. If you ever have a concern about your information, call us right away.

You have the right to ask what personal information we hold about you, to request a copy of it, and to ask us to correct or delete it. You can also ask us to stop sending you marketing messages at any time.

To make a request, contact us by phone at (980) 829-0670 or through our website. We will respond within a reasonable time and let you know what we can do.

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please call us so we can remove it.

If you are a parent or guardian and have questions about your child's information, contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make changes, we will post the new policy on this page and update the effective date at the top.

We encourage you to review this page whenever you visit our site. Your continued use of our website or services after a change means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, we are here to help. Call us at (980) 829-0670 or visit hoardingcleanupsummerville.space.

You can also write to us at Hoarding Cleanup Summerville, Summerville, SC. We will get back to you as soon as we can.